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FAQs

Living Rewards Vouchers

Yes, you can now use your Living Rewards voucher to pay for online purchases of eligible items. Just sign in above with your Living Rewards card number or email address, and you will see any vouchers that are available to you during the checkout process.

You will be issued a voucher when you reach a balance of 150 Living Rewards points.

No, you cannot earn and use a single voucher within the same transaction. You also will not earn points for any products which are paid for by vouchers.

Vouchers expire 3 months from the date they are issued.

Customer Service

Customer Service
Customer service hours are Monday to Friday, 9am - 5pm (NZST)

For general enquiries:
0800 762 672 (NZ residents only)

For queries about your online order:
0800 753 423 or (+64) 09 274 4054 (when calling from overseas)