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FAQs

Returns

We are happy to accept returns of eligible products provided the purchase was made within the last 30 days, the product is unopened and in original condition and the product is eligible for return. 

Please call us on 0800 753 423 Monday-Friday between 9:00am and 5:00pm to arrange your return. Please see our returns policy or contact our customer services team for further information.

Please contact our customer services team who will be able to arrange an exchange provided the purchase was made within the last 30 days, the product is unopened and in original condition and the product is eligible for return.

If you purchased an item from a Life Pharmacy store you will need to arrange your return with that branch directly, as their returns policy may vary. Find your local Life Pharmacy contact details here.

No, unfortunately we are unable to accept returns of online purchases at our stores.

Customer Service

Customer Service
Customer service hours are Monday to Friday, 9am - 5pm (NZST)

For general enquiries:
0800 762 672 (NZ residents only)

For queries about your online order:
0800 753 423 or (+64) 09 274 4054 (when calling from overseas)

 

SHOP LIFE PHARMACY ONLINE

Life Pharmacy is proudly New Zealand owned and operated. We have everything from fragrance to first aid, make up to medicines, skin care to sun care, test kits to tanning products. Life pharmacy online brings your pharmacy to you.

Shop NZ customer favourites such The Ordinary, Antipodes, Trilogy and Snowberry, and keep your health and wellbeing on-track with Go Healthy, BePure, Livon, Optifast and Otrivin. Don’t forget to shop our top beauty brands including Clinique, Estee Lauder, Benefit, Elizabeth Arden, Clarins and Shiseido.

Looking for in-store pharmacy services like passport photos, ear piercing or the morning after pill? Find information here about Life Pharmacy in-store services and then use our handy pharmacy finder to find a Life Pharmacy near you.


Promotions, product range and prices may differ between Life Pharmacy online and Life Pharmacy stores.
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