Terms and Conditions

These terms are to be read in conjunction with our Online Security & Privacy Policy; Delivery & Returns Policies; Living Rewards Terms & ConditionsFacebook Competition Terms & Conditions; and Gift Card Terms & Conditions which can be found on the lifepharmacy.co.nz website (Terms). 

By applying for and using your Living Rewards card, you also consent to the collection, storage, use and disclosure of your personal information in accordance with the Green Cross Health Privacy Policy.

About Botany Pharmacy (2016) Limited

Botany Pharmacy (2016) Limited is a New Zealand business owned by Green Cross Health, which is listed on the New Zealand stock exchange (NZX:GXH).

Botany Pharmacy (2016) Limited is operated from:

Shop 4, 500 Ti Rakau Drive
Auckland 2013
Phone 0800 753 423
Email: online@lifepharmacy.co.nz

Dispensary Manager: Cathy Wang

If you wish to find out who the duty pharmacist is for a specific day then please contact Unichem 500 Ti Rakau on +64 (9) 274 4722. 

Acceptance of Terms
When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the below terms, you should exit the site and refrain from placing any order.

All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Botany Pharmacy (2016) Limited for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights.
All designs, text, graphics and their selection and arrangement on this Web site are the copyright of Botany Pharmacy (2016) Limited or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Botany Pharmacy (2016) Limited’s prior written consent is strictly prohibited.

Disclaimer of Warranty
We endeavour to present you with accurate and trustworthy information at all times, we cannot however guarantee that every piece of information on our web site is true, up to date and accurate at all times.

We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any information, advice, opinion, representation or omission whether negligent or otherwise, contained on this web site. We do not accept any responsibility for the actions you take in reliance on the content on, or accessed through, this web site.

Any information or advice provided on this web site is provided for informational purposes only and should not be used as a substitute for advice provided by your healthcare professional. Information provided on this web site should not be used for the purpose of diagnosing a health problem or disease. If you have any concerns about your health you should consult a healthcare professional.

Third Party Information
The web site does include content provided by third parties and users content - we distribute, we do not publish. The statements and advice offered by third parties are not necessarily those of Botany Pharmacy (2016) Limited.

The web site may contain links to third party web sites that are not owned, operated or controlled by Botany Pharmacy (2016) Limited. We are not responsible for any content accessed via any third party web site and we make no representation or warranties of any kind as to the operation or accuracy of information or content on those web sites.

We will validate the order and payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an order confirmation email to the address you provided during checkout.

Botany Pharmacy (2016) Limited reserves the right to have their pharmacists exercise professional judgment and prevent supply of any medicine likely to constitute a hazard to health, or the supply of excessive or unnecessary quantities, especially when the relevant product is known to have abuse potential. 

If your order passes our validation checks we will send you a shipping confirmation email. This is our acceptance of your order and it brings into existence a legally binding agreement between us. All transactions on this site will be billed in New Zealand dollars.

International Orders 
Any customs duty or taxes payable at the destination country are the responsibility of the customer. For international orders the price includes a surcharge equivalent to New Zealand GST.

Product Availability
Product may be added to or removed from the site from time to time. From time to time products described on the site may not be available. While Botany Pharmacy (2016) Limited does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Routine Security Checks
Botany Pharmacy (2016) Limited reserves the right to contact the purchaser of an order to confirm the validity of delivery details supplied and we will perform security checks on any orders that raise a security alert based on purchase type or level. Botany Pharmacy (2016) Limited reserves the right to cancel and refund any order that appears to be fraudulent, suspicious or where we have reasonably held concerns regarding the legitimacy of the order.

Pricing, Promotions & Product Range
Promotions, product range and prices may differ between Life Pharmacy online and Life Pharmacy stores.

Products featured are not shown to scale. Only one gift per customer in gift with purchase offers. Free product must be of equal or lesser value than the lowest priced item purchased in 3 for 2 or Buy one get one free offers. Half price product must be of equal or lesser value than the lowest priced product purchased in Buy 1 Get 2nd Half Price offers.

All pricing displayed is New Zealand GST inclusive unless otherwise stated.

Governing Law
The Terms and any order placed on this web site are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If any part of provision of the Terms is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.

If you access our web site from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.